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wallpaperdirect Trading Terms
Welcome to wallpaperdirect ltd ("We, "Us" or "wallpaperdirect").
Please note that You, ("You" and "Your") as a purchaser of
Products made available through wallpaperdirect ("Products")
and Your use of products provided by wallpaperdirect is subject
to the following terms and conditions ("Terms"). Purchase
of Products You must be 18 years of age to purchase Products
from wallpaperdirect. Please read these Terms carefully prior
to indicating Your acceptance. When you have understood the
Terms, please complete the registration and order the Products.
Samples
Samples will be sent by post. The first 2 samples are
sent free of charge and 50p per sample thereafter.
Products such as wallpaper may vary
in colour from that seen on Your monitor. Please therefore
use the wallpaperdirect sample service.
Payment
Payment may be made by any of the means stated. Orders are
accepted on the condition that Products will be supplied at
the price ruling on despatch. Wallpaperdirect uses VeriSign SSL encryption technology to scramble your sensitive data and provide maximum security over the internet.
Delivery
Our standard carriage charge to UK mainland addresses is £5.95 (inc. VAT). For all deliveries outside the
UK mainland, please email
info@wallpaperdirect.co.uk
or call 00 44 (0)1323 430886 for a carriage quote.
Delivery will normally be within four working days from order. If any Products
are out of stock You will be notified at the earliest opportunity.
Delivery will normally be by post or courier. All Products
must be paid for prior to or on delivery. Risk shall pass
on delivery. If there is any short delivery or damage to goods
in transit, this should be notified to wallpaperdirect by
You with full particulars within three working days of delivery.
We cannot be financially liable for delay in delivering the
Products, however arising.
Satisfaction Guarantee and Returns
If You are not completely satisfied with Your wallpaperdirect
Product You may return it in the same condition as dispatched
within twenty-eight days with the sales ticket and in the
original packaging for a refund subject to a 20% re-stocking
charge. In the event of a fault please send a sample of the
product to us with the label - it should not be necessary
to return all the faulty product. Please do note that You
should check all wallpaper products for faults before and
during hanging. If You wish to return Products, please send
Us an e-mail to wallpaperdirect Customer Service at:
returns@wallpaperdirect.co.uk
Please state Your docket number, the reason for returning
the Product and whether You would like a refund or a replacement
Product.
If You are returning any Products, please send them to: wallpaperdirect ltd Maple Road Eastbourne East Sussex BN23 6NY This is our address for returns and any other communication.
If the Product is defective in any way or has a fault, a full replacement or refund will be made at no charge. Please do note that You should check all wallpaper Products for faults before and during hanging.
Warranties
You may have additional rights under warranties supplied by
the manufacturer of the Products You order. Please contact
Us or the manufacturer if You require further information.
If wallpaperdirect discovers that a price was mis-stated or
that a Product is out of stock, wallpaperdirect will either
notify You by e-mail or give You the option of voiding the
sale.
Health and Safety
wallpaperdirect makes available in good faith information
about its Products and with regard to the conditions necessary
to ensure that Products supplied will be safe and without
risk to health when used properly. Any information and advice
given should not of itself be considered an adequate risk
assessment as may be required under Health and Safety legislation.
If You are not already in possession of information concerning
the safe use of the Products or You become aware of any risk
to health and safety, You should contact Us.
Sale of Goods
All Products are believed by wallpaperdirect to be of a quality
suitable for the purpose and specification for which they
are intended. Any defect should be reported to wallpaperdirect
immediately it is discovered. All technical information in
response to enquiry is given by wallpaperdirect in good faith.
It will ultimately be for You to satisfy yourself as to the
suitability of the product having regard to Your own particular
situation and upon site conditions that are unknown to wallpaperdirect.
The liability of wallpaperdirect will not exceed the value
of the Products supplied. In particular, loss of profits and
consequential, financial and other such losses are excluded.
General
Your purchase of Products for wallpaperdirect will be a contract
made in England and under England Law. Some jurisdictions
do not allow the exclusion of certain warranties or the limitation
or exclusion of liability for incidental or consequential
damage and accordingly some limitations here stated may not
apply to You. Your rights are unaffected. wallpaperdirect
can revise these Terms without notice by posting new Terms
on the wallpaperdirect site or by notifying You by e-mail.
Further purchase of Products after such posting or notification
constitutes Your acceptance of the revised Terms.
Your Local Laws
Use and import of Products by You are subject to Your
own customs, policies, clearance and any fees and You must
comply with all laws and regulations of the country of import.
No warranty is given by wallpaperdirect as to the legality
of the Products at the location where they are received. April
2000
DISCLAIMERS
Content- wallpaperdirect ltd. provides this site on an "as viewed basis" and therefore makes no guarantees or warranties to this site or its contents.
Copyright— All design, text, graphics, and the selection, alteration and arrangement of the aforesaid elements are the copyright of wallpaperdirect ltd. and it's associated partners.
Trade Marks— C.Brewer and Sons ltd. is the owner of the wallpaperdirect trademark. All other trademarks, product names, company names or logo cited herein are the property of wallpaperdirect, its authorised partners or the products respective owners.
PRIVACY POLICY / DATA PROTECTION
By completing an order on the website you agree that we, or our card acquirer Barclays Merchant Services, are able to store your data on the ePDQ servers in the United States.
To help to understand the needs of our customers and improve service, your responses to questions and other data will be held on our database. Customer's data stored on Wallpaperdirect's secure server complies with statutory requirements. This data is not made available to any other company.
It may be possible to send you from time to time, details of other goods or services on the Brewers group of companies and its suppliers and partners on the wd site which we hope you will find of relevance and interest. If You do not wish to receive any such information, please indicate or tell us when you place and order.
We endeavour to protect the information you provide and there are various security procedures that have been put in place. Our servers can only be accessed by authorised personnel.