News & features
All the news and features in the wonderous world of wallcoverings
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It looks great!
18 January, 2012
Hi, i just received my order a few days ago and i have now had my feature wall decorated in living room. It looks great! Just wanted to say a big thank you for the quick delivery and good quality product at such a good price! I had bought the Lily by raffi in your sale.
› Click here to see our Raffi wallpapers.
kind regards E B -
Cannot better that......
16 January, 2012
This wallpaper was ordered late Thursday 5th January and delivered by lunchtime on Monday 9th January - and two weekend days intervening. Cannot better that.
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Excellent service thank you very much. Certainly recommend and a very good price to match.
TH -
Prompt and professional.....
16 January, 2012
Thank you the wallpaper arrived last week. What a great service, prompt and professional. Thankyou.
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Regards
JF -
Thibaut announce price drop for 2012
12 January, 2012
Our Thibaut collections have had a fantastic price drop, which makes these wide width wallcoverings even more affordable.
› Click here to see their wallpapers...
Their UK and Europe MD Tim Burlers said......
“We are delighted to announce a dramatic price drop in our Thibaut wallpapers and fabrics. Following a process of re-negotiation and contributions from our American suppliers and print mills, we are now able to pass on some dramatic reductions which in some cases amount to 20 – 30%.”
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Kelly Hoppen paints now available
12 January, 2012
We are now able to offer you on designerpaint, the new Kelly Hoppen range of paints from Graham & Brown. The palette includes all her trademark taupe and coffee neutral shades, together with some rich accent colours.
› Click here to see the paint range.
Also available on wallpaperdirect are her wallpaper and art ranges – together they create the perfect look for contemporary, modern living.
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A big thank you....
08 December, 2011
having started to wallpaper a room and found I was two strips short for a wall, I ordered one more roll, Monday lunchtime and asked, hoping for the same batch number, but not expecting the same batch number, the roll arrived early Wed morning and on the wall soon after and it was the same batch number!
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being a busy B&B the room didn't need to be out of service for long.
Thank you
D & M -
Extremely efficient....
06 December, 2011
I shall shop with you in the future and certainly recommend you to others. You are extremely efficient. If only all web shopping were so pleasant.
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Thanks & regards
S -
I will certainly recommend you.....
30 November, 2011
To whom it may concern,
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Just to let you know that my order arrived today and that I'm really impressed with your service.I will certainly recommend you to my friends.
Many thanks
Y C -
Efficiency and speed....
10 November, 2011
I would like to thank you very much for the efficiency and speed with which you have fulfilled my order. I will have no problem in recommending you to anyone else. Your website was very helpful and easy to use, so a very big thank you all round.
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Very best wishes
B U -
A credit to the company....
08 November, 2011
Dear J,
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Thank you so much for your help last week, when I was enquiring about the Abey yellow wallpaper. It is quite rare to come across someone so willing to assist a customer in need. You are a credit to the company. I don't think we will be in need of the extra roll after all. If we do, I will make contact again but I think we will be ok.
Yours truly, LM -
A big thank you.....
03 November, 2011
I just wanted to say a big thank you to J, your customer service rep who took my call today. I was after a wallpaper that you don't yet stock. I was told that the paper is due any day now and J has arranged to send me a sample. I am so impressed with your service, not just what you have done but how you have done it. J called me back twice today to make sure I got sorted! I will definitely be buying from you! Thank you.
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GT -
Thank you for the excellent service.....
03 November, 2011
Just wanted to Thank you for the excellent service your company has provide. I have spoken to really friendly ,helpful staff and all transactions have been prompt and efficent. Even returning the wrong wallpaper was easy and the new lot came really fast
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Wallpaper’s pretty fab too
Regards VM -
Fantastic service....
04 October, 2011
Hi, just a note to say thank you for a fantastic service. Saw the paper in a magazine article on Saturday, ordered it immediately and it was delivered today, Tuesday. wonderful!!
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All good wishes D M -
Speed of delivery...
27 September, 2011
Just a note to tell you how impressed I am at the speed of delivery, cost of paint & free delivery for tester pots - well done!
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Many thanks
A S -
Your tracking system is fantastic!
23 September, 2011
Good Morning
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Can I just say that I think your service is outstanding.
I have used Wallpaper Direct twice now and each time it has been hassle free and so easy.
Your tracking system is fantastic! Your selection is great - thank you!
I'll be back!
D -
Congratulate your company....
21 September, 2011
I just wanted to congratulate your company on their superb, efficient and very professional service. I had been trying to source Smooth Blown Vinyl locally, but to no avail. I found Wallpaper Direct from a google search for "Smooth Blown Vinyl".
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Your website is excellent and very user friendly. The secure packaging in which the wallpaper rolls were delivered was exceptional, giving a real quality feel to my purchase. Also your customer letter enclosed within the parcel was a nice touch!. You even provide a detailed instruction on your website on how to hang paper - thank you for that.
The other excellent aspect of my shopping experience with you, was the first class service from DPD. What a truly brilliant tracking system, and even down to a 1 hour delivery gap, saving me staying in all day to wait for the parcel. The tracking advised me of a delivery between 16.11 and 17.11 - the courier arrived at exactly 16.11 - amazing!
Sorry to have gone on a bit, but service such as yours can be hard to come by these days - your staff are to be congratulated. I will certainly recommend Wallpaperdirect.
Thank you again
Best regards
L B -
speedy service!
19 September, 2011
I just want to say a huge THANK YOU!!! for our gorgeous wallpaper-we just adore it and are so thrilled with your speedy service!
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I will be recommending your company to everyone I know..
Many thanks
E -
Just wanted to say thanks......
07 September, 2011
......for the swift delivery of my wallpaper - and also that it looks even better 'live' than on your website, I'm thrilled with it and with your service. I shall certainly use your company again, especially as you have such a fantastic range of wallpapers.
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Thanks again M R -
Excellent service.....
30 August, 2011
Thanks for excellent service. The order arrived promptly, exactly when promised, exactly as ordered, and we were well informed at every stage. Good service, much appreciated.
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Regards, A.J. G -
A HUGE Thank You for your fantastic service!
18 August, 2011
A HUGE Thank You for your fantastic service! Your prompt response to my plea for help in finding another roll of the wallpaper I'd previously ordered was brilliant and very much appreciated! I will remain a loyal customer and will definitely recommend you to all my friends!
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Yours faithfully,
D P -
Discounted price on Selected Harlequin bedding
17 August, 2011
We're delighted to show you these stunning bedding collections from Harlequin - Nalini, Marbree and Venezia at a new Discounted price of 40% off. Hurry while stocks last!
› Click here for more information... -
Exceptional service!!!
15 August, 2011
My wallpaper arrived today - it is perfect...
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I would like to thanks you, and everyone else at Wallpaper Direct for the fantastic service I have received. Prompt replies to phone calls and emails and super fast delivery and all at a great price - exceptional service!!! I will definitely be ordering from you again for my next decorating project.
Many thanks
T -
Best internet shopping experience.....
10 August, 2011
Thank you for the refund.
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I have been very impressed with your services, I received my items quickly, there was no fuss with the refund and quality of wallpaper was amazing! Best internet shopping experience. Thank you.
Keep up the good work.
Kindest regards,
K D -
A leaf out of your book.....
10 August, 2011
Just to say thanks, your delivery service is great! It's so refreshing to have a delivery (and we've had a great many over the last couple of months) service advising not only which day our goods would be delivered but an hour timeslot!
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I can think of quite a few companies who could take a leaf out of your book.
Many thanks, we'll be back!
kind regards
M -
I just wanted to say.....
05 August, 2011
.........how impressed I am by your service. The wallpaper arrived within 24 hours and it's gorgeous!
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Thank you very much
E S -
It was only ordered on Sunday ....
14 July, 2011
Wallpaper arrived today (Tuesday). As it was only ordered on Sunday this is excellent service.
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Thank you very much.
GF -
Swift service.....
08 July, 2011
I have just received my order and I am very pleased with the swift service that you have provided thank you once again, I will be using your services again and recommending your company to my friends and family.
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your sincerely
N R -
high level of customer service...
17 June, 2011
The customer service from start to finish is the best I have received in a very long time. The ordering process is excellent and the speed of processing, delivery and answering emails is fantastic.
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I would highly recommend your company to anyone to use, and a lot of companies could learn a lot from the high level of customer service you offer.
Thanks,
P W -
great price and excellent service....
31 May, 2011
Your courier delivered on time as promised, what a great price and excellent service you provide i certainly will be doing business with you again and will recommend your company to all of my friends.
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I B. -
A prompt and efficient service...
20 May, 2011
What a pleasure to do business with you. A prompt and efficient service. Helpful and polite message left on my phone, and you managed to find my batch number. Many thanks, I will be recommending you to everyone.
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J G -
Absolutely fantastic service....
17 May, 2011
I ordered our two free samples only on Friday and have received them already today.
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Absolutely fantastic service and we hope to order soon...
D -
Super quick....
06 May, 2011
Thanks so much, the wallpaper arrived super quick and well packed, it is beautiful! great service will definitely buy from you again.
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SW -
Grand Designs London Live 2011
03 May, 2011
Wallpaperdirect will be at the Grand Designs London Live show again this year and we would be delighted to see you on our stand E26. We will have lots of brand new wallpapers for you to see, including this Marilyn design shown here.
› see all the wallpapers here.....
The show opens on Saturday 30th April and runs until Sunday 8th May at the Excel in London.
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for your fast and efficient service....
21 March, 2011
I just wanted to write and thank you at wall paper direct for your fast and efficient service..I recently ordered from you and was impressed at the customer service i received, i was was given a phone telling me when to expect my order and it arrived on the day.And when i returned part of my order i was refunded via paypal promptly..It makes a refreshing change to deal with a company that values its customers and has efficient and competent customer service.. Thank you again
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MF -
Reader Competition Terms & Conditions
11 March, 2011
Terms & Conditions
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This competition closes on 30 June 2011 and is open to all readers of the wallpaperdirect magazine – (spring issue) excluding employees of C Brewer & Sons Ltd, their families, agencies or anyone professionally connected with the competition. The draw for winners will be made on Thursday 7 July 2011 at Brewers Head Office by the Wallcoverings Manager, whose decision will be final. For details of the prize winner, send SAE to Brewers Head Office, Albany House, Ashford Road, Eastbourne, East Sussex BN21 3TR.
There is one prize of £1000's worth of decorating materials from wallpaperdirect including fabric and blinds sites and designerpaint. The winner may choose product from all these websites as long as the total prize value does not exceed £1000. No other correspondence shall be entered into. No cash alternative will be available. -
...your excellent customer service
02 March, 2011
Just received my refund via PayPal and would like to say many thanks again... for your excellent customer service. The problem with the paper will not deter me at all from using your site again.
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Kind regards
K R -
.....have to applaud wallpaperdirect
14 February, 2011
.... on their great customer service, thank you so much.
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Regards
S -
would like to thank you....
14 February, 2011
.... for the help given to me on my recent purchase and the very helpfull staff at Wallpaper Direct and the Norwich branch of Brewers and for the very quick delivery once again thankyou
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Regards
CE -
Just a wee note to let you know......
09 February, 2011
I received my wallpaper today and I am absolutely delighted with your service and the wallpaper.
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I order a lot on line and by far your service blows everyone else out the water.
I was informed not just by e mail, but by text, as to when my order was despatched and when it would arrive.
So thanks you so much because even although my order was not big it obviously matters to your company and I will definately use you again.
Many thanks
DA -
Thanks - just want to say...
18 January, 2011
...... that the customer service I have received from Wallpaper Direct has been fantastic and I would like my comments to be noted if possible.
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J. -
Thank you so much for....
14 January, 2011
... processing the ... order so quickly. The wallpaper arrived today just as you promised. You are amazing and I will be recommending you to all my friends and family. Many thanks again.
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Ms S -
WOW what a brilliant service......
14 January, 2011
....my delivery slot was 10.36 to 11.36 and the items arrived at 10.37.most impressed. I have recommended you to my friends.
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Thank you W -
Just want to say what a pleasure it has been doing business with you.
07 January, 2011
You answered our queries in a timely and effective manner.
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We received delivery of our goods yesterday, at the time as stated by the carrier.
Excellent service.............thank you an look forward to dealing with you again in the future.
Regards
Mr and Mrs H
